FAQ
Answers to the questions we hear most often about sizes, frames and delivery.
What is the difference between print size and frame size?
The print size is the poster itself. The outer frame size is what you will measure on the wall and includes the black frame. Both are listed for every size on the product page.
What sizes do the posters come in?
Every poster comes in three print sizes: 20 × 30, 30 × 40 and 40 × 50 cm. With the black frame, the outer sizes are 24 × 34, 34 × 44 and 44 × 54 cm. Design your frame also comes in 50 × 70 cm.
Which frames do you offer?
Every poster comes in a black frame. Unframed posters are not offered at the moment.
How do I choose the right size?
Above a sofa or bed, aim for art about two thirds of the furniture's width. You can preview posters at approximate scale with View in your room, or plan a full arrangement in Build your wall.
Can I put my own words on a poster?
Yes. Order Your words, framed and send us an Arabic line that means something to you. We design a poster around it and send you the design on WhatsApp to approve before we print and frame it.
Can I frame my own photo?
Yes. Upload a photo on Design your frame, choose 20 × 30, 30 × 40, 40 × 50 or 50 × 70 cm, and we print it and frame it in black.
Can I send a poster as a gift?
Yes. Add a handwritten card with your message for 30 EGP on any poster page, and it arrives with the frame. The Gifts collection has posters picked for engagements, weddings and birthdays.
How much does delivery cost?
Delivery takes 3 to 5 days and costs 60 EGP anywhere in Egypt. It is free on orders over 1000 EGP.
Do you deliver outside Cairo?
Yes, we deliver to every governorate in Egypt for the same 60 EGP, and free on orders over 1000 EGP.
How long does an order take?
Every poster is printed and framed after you order. We confirm your order by phone or WhatsApp, and it arrives in 3 to 5 days.
How can I pay?
Two ways: cash on delivery, paid to the courier when your order arrives, or InstaPay. For InstaPay, open our InstaPay link: it opens the app on gerges-romany99@instapay. Enter your order total, then send a screenshot of the transfer with your order number on WhatsApp to 01020945608. We confirm the payment before we print and ship your order.
Can I return an item?
If your frame arrives broken or damaged, we replace it for free: you pay nothing, not even delivery. Message us within 48 hours with photos. Because every poster is made to order, we cannot take returns for a change of mind. Full terms are on Shipping and returns.
Is the photo I upload to View in your room stored anywhere?
No. The photo is shown only in your browser and is never uploaded to our servers.
Still have a question? Get in touch